Terms and Conditions

Terms & Conditions

Effective Date: 10 July 2025

Welcome to Eco Wholesales. These Terms & Conditions govern your use of our website and the purchase of products and services from Eco Wholesales ("we," "our," or "us"). By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. Use of Our Website

By using this website, you confirm that you are at least 18 years old or are acting on behalf of a legally registered business with the authority to enter into binding agreements.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

2. Products and Services

Eco Wholesales supplies a range of wholesale technology products, enterprise hardware, networking equipment, AI infrastructure, storage solutions, industrial equipment, and related products.

All product specifications, images, pricing, and availability are provided for general information and may change without notice.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

Unless otherwise stated:

• Prices may exclude VAT, sales tax, import duties, and shipping charges.
• Additional charges may apply for installation, configuration, freight, insurance, or custom-built systems.

4. Orders

Submitting an order does not guarantee acceptance. Eco Wholesales reserves the right to accept, reject, or cancel any order at our discretion.

An order is considered accepted only after payment has been authorised and confirmation has been issued by Eco Wholesales.

5. Payment

Payment must be made using one of our accepted payment methods unless credit terms have been agreed in writing.

Failure to make payment may result in delayed processing or cancellation of your order.

6. Shipping and Delivery

Delivery estimates are provided as guidance only. Delivery times may vary depending on product availability, destination, customs clearance, weather conditions, and third-party logistics providers.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns, exchanges, and refunds are subject to our Returns & Refund Policy. Certain products, including custom-built systems and special-order items, may not be eligible for return.

8. Product Warranty

Many products sold by Eco Wholesales include a manufacturer's warranty. Warranty coverage varies depending on the manufacturer and product type.

Warranty claims are subject to the manufacturer's terms and conditions.

9. Customer Responsibilities

Customers are responsible for ensuring that:

• Order details are accurate.
• Delivery information is correct.
• The selected products meet their intended requirements.
• Products are installed and operated according to the manufacturer's instructions.

10. Intellectual Property

All website content, including text, graphics, images, logos, product descriptions, and software, is owned by or licensed to Eco Wholesales and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Eco Wholesales shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of our website or the purchase of our products.

Nothing in these Terms & Conditions excludes liability where such exclusion is prohibited by law.

12. Force Majeure

Eco Wholesales shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, strikes, transportation disruptions, supplier shortages, cyber incidents, government actions, or other unforeseen circumstances.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience. Eco Wholesales is not responsible for the content, availability, or privacy practices of third-party websites.

15. Export Compliance

Certain products may be subject to export control laws and regulations. Customers are responsible for ensuring compliance with all applicable export, import, and trade regulations in their jurisdiction.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Eco Wholesales is registered, unless otherwise required by applicable law.

17. Changes to These Terms

Eco Wholesales reserves the right to update or modify these Terms & Conditions at any time. Updated versions will be published on this page together with the revised effective date.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team using the contact information available on our Contact Us page.

By using this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.